Author: Steve Kearney
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Customer retention is the key to USPS success
Alliance Alert — July 22, 2015 Any day now, the Postal Regulatory Commission (PRC) is likely to issue what should be the final decision on the 4.3 percent exigent surcharge that customers are paying to compensate the Postal Service (USPS) for losses it sustained from the 2007-09 recession. The case was remanded to the PRC…
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Alliance Alert — Alliance and Allies Debunk USPS Exigent Expansion Attempt
July 6, 2015 Today the reply comments were due at the Postal Regulatory Commission (PRC) in the seemingly never-ending attempt by the United States Postal Service (USPS) to increase the amount of above-inflation surcharge revenue it gets from its customers to “compensate” it for mail volume losses due to the 2007-2009 recession. The Alliance of…
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There is hope for near-term exigent surcharge removal
June 26, 2015 Eliminating the “count once” constraint should have almost no effect if the Commission uses the correct unit contribution numbers When the Court of Appeals on June 5 vacated the “count once” constraint on recession-related Postal Service (USPS) loss recovery, the USPS jumped to the mechanical conclusion that the action would add approximately…
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PRC is correct to end this thing soon and not re-litigate
June 26, 2015 It is time to bring to a close the Postal Service’s five year campaign to extract as much excess, above-inflation revenue as possible from postal customers. The USPS thinks otherwise and has asked the PRC to re-litigate the “new normal” principle that the court affirmed and did not vacate or remand to…
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Alliance notes
June 26, 2015 Alliance notes USPS to expand grocery deliveries to New York City. USPS Board of Governors meet with PRC. USPS and APWU battle over service standards. Undeliverable as Addressed mail is costly to customers and not being reduced. Support for USPS banking won’t go away. com drone deliveries expected next year. IRS wants…
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Customers respond to USPS attempt to expand the remand
Alliance Alert – June 11, 2015 Today, the Alliance and many other groups of customers filed a response at the Postal Regulatory Commission to the Postal Service attempt to expand the remand beyond the “count once” methodology. Our response can be read here and begins as follows: “The undersigned mailer parties submit this response…
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USPS continues quest for more surcharge revenue
Court rules on exigent; USPS assumes at least $1.4 billion more surcharge revenue; will argue for more; asks PRC to continue surcharge while it deliberates; customers face continuing uncertainty and higher postage – June 10,2015 We reported on the U.S. Appeals Court ruling on Friday in an Alliance Alert. The court ruled that the Postal…
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Customers matter
Customers matter – June 10, 2015 When a business, organization or government agency that is funded by customers experiences a crisis that threatens its relevance, what does that entity need most? It needs its customers, of course. It needs loyal customers who will stay with it through thick and thin because they value what the…
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Notes – June 10, 2015
Alliance of Nonprofit Mailers notes – June 10, 2015 Megan Brennan’s mission to save the USPS USPS cannot keep emergency price hike forever, court rules USPS can’t increase rates forever USPS court victory will cost mailers billions Exigency to cost mailers at least $1.2 billion more USPS deploying $250 million mobile devices primarily for package…
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USPS can’t keep rate increase forever, court rules — The Washington Post
Federal Eye USPS can’t keep rate increase forever, court rules By Lisa Rein June 6, 2015 REUTERS/Mike Blake/Files The U.S. Postal Service will have to roll back a portion of its largest rate increase in 11 years after a federal court ruled that the higher postage prices in place since January 2014 can’t be permanent.…